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Terms of Service

08.19.2025

Welcome to friendlyboots.com. By accessing or using our website and services, you agree to comply with the following Terms of Service. Please read these terms carefully before making any purchases on our platform.

1. Acceptance of Terms

By using the services provided by friendlyboots.com, you agree to these Terms of Service, which form a legal agreement between you and friendlyboots.com. If you do not agree with any part of these terms, you must not use our website.

2. Products and Services

Friendlyboots.com offers a wide range of high-quality boots and related products. We strive to ensure the accuracy of the product descriptions, pricing, and availability. However, we cannot guarantee that the information on the website will always be error-free.

3. Order Confirmation

When you place an order, you will receive a confirmation email acknowledging that we have received your order. This email serves only as a confirmation of receipt and does not constitute an acceptance of your order. Acceptance of your order occurs when the product is shipped.

4. Pricing and Payments

All prices listed on friendlyboots.com are in [US dollar] and are subject to change without notice. Payment for products must be made via the accepted payment methods, including credit cards and PayPal. If your payment is declined, we will notify you and your order may be canceled.

5. Shipping and Delivery

We ship orders to the address provided during checkout. Shipping costs are calculated based on your delivery location and selected shipping method. Delivery times may vary depending on your location. For more details, please refer to our Shipping Policy.

6. Refund and Returns

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your boots, we offer a 14-day no reason refund policy.

  • You may return the product within 14 days of receipt.
  • To qualify for a refund, the product must be unused, in its original condition, and in the original packaging.
  • The refund will be credited to your account within at least 14 days after we receive the returned product.

Please note that the buyer is responsible for the return shipping costs.

If you have paid via PayPal, the refund process may take at least 14 days. In some regions, PayPal’s legal requirements may extend the refund period to 30 days.

For more information, please refer to our Shipping & Return Policy.

7. Intellectual Property

All content on friendlyboots.com, including logos, trademarks, product images, and text, are the intellectual property of friendlyboots.com or its licensors. You may not use, copy, or distribute any of the content without prior written permission from friendlyboots.com.

8. Limitation of Liability

Friendlyboots.com will not be held liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website, including any product defects or issues related to your purchase.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Hong Kong], without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the website shall be resolved in the competent courts of [Hong Kong].

10. Changes to Terms

Friendlyboots.com reserves the right to modify or update these Terms of Service at any time without prior notice. Any changes will be posted on this page, and the updated terms will be effective immediately upon publication.

11. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at:

support@friendlyboots.com

 

+852 28042600

 

RM 705, 7/F, FAYUEN COMMERCIAL BUILDING, NO 75-77 FA YUEN STREET, HONG KONG