Shipping & Return

Welcome to friendlyboots.com.

Overview

Thank you for shopping with friendlyboots.com. We are committed to providing you with the best shopping experience possible. Our Shipping & Return Policy ensures that you can shop with confidence.

Shipping Information

Processing Time: Orders are processed within 1-2 business days, depending on stock availability.
Shipping Time: After processing, delivery times depend on your location. Standard shipping typically takes 5-7 business days.
Shipping Charges: Shipping costs are calculated during checkout based on the shipping method and destination.

Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, you can return your boots within 14 days of receiving your order.

14-Day No-Reason Return: You may return your boots within 14 days of receipt, for any reason, as long as the product is unused, unworn, and in its original condition, with all packaging and tags intact.
Refund Process: Once your return is processed and approved, the refund will be credited to your original payment method within at least 14 days. Please note that in some cases, the processing time may vary.
PayPal Refunds: If you paid via PayPal, refunds must take at least 14 days. In some regions, PayPal’s legal requirements may extend this to 30 days. Please account for this when tracking your refund status.
Shipping Costs: The buyer is responsible for the shipping cost of returns. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

How to Return an Item:

Contact us at support@friendlyboots.com to initiate a return request.
Provide your order number and the reason for the return.
Once approved, you will receive instructions on how to ship the item back to us.
Please ensure that the boots are returned in their original condition (unused, unworn, and undamaged).

Final Note:

We appreciate your business and aim to ensure your shopping experience is easy and hassle-free. If you have any questions or concerns about our shipping or return policy, please feel free to contact us at

support@friendlyboots.com

Need help?

support@friendlyboots.com

for questions related to refunds and returns.